FAQs
Who is eligible to enter?

This Promotion is open to residents of England, Scotland and Wales, aged 18 years or over, who are trade business purchasing Pipers crisp for public sale. Employees of trade businesses may enter with the business owner’s approval. Excludes employees of the Promoter, their families, agents or anyone else professionally connected with this Promotion. Employees or managers may only enter with the business owner’s approval.

How long is the promotional period?

The main promotion opens at 09.00 BST time on 04.04.21 and closes for qualifying purchases at 23:59 BST on 26.06.21. Online entries completed within this period.

How do I enter?

To be in with a chance of winning you'll purchase a promotional case of Pipers Crisps from participating wholesalers or direct from Pipers Crisps, visit www.Piperswinmoments.co.uk and enter case batch code, full name, Business name, business address, mobile telephone number, valid email address and where purchased.

Where will I find my batch code?

The batch code can be found on the sticker on the outer of promotional cases and consists of five [5] digits.

How will I know if I've won?

You’ll receive an instant message on screen to let you know if you’re a major prize winner! You’ll also receive a text message to the mobile number you provided up on entry to confirm this and provide you with details of how to claim your prize.

How do I claim my prize?

You'll need to follow the instructions in the text message you receive. This will ask you to email us within 14 days to confirm your personal details, URN featured in your confirmation text message and attach a photograph of your proof of purchase. We'll then either email or post your prize, or give you any further instructions to claim it. Please make sure you reply within 14 days, otherwise you may not be able to claim your prize! Please see full T&C’s here.

How many times can I enter?

You can only enter 10 times per week per business and enter using only one email address, one business address and one mobile number per business.

How many prizes could I win?

You could win one of each type of prize (per business) during the whole promotional period

Can I enter without purchasing Pipers Crisps?

No sorry! Purchase is necessary and will need your batch code from case to enter. Internet access is required to enter.

Why won't my batch code work?

Please double check the code you are entering matches the code on the promotional cases. This can be found on the sticker on the outer of promotional cases and consists of five [5] digits. In the unlikely event that your code still doesn't work, please contact info@piperscrisps.com

What constitutes as a proof of purchase?

Because entry requires the purchase of Pipers Crisps, you'll need the receipt or invoice you received when you purchased or ordered your promotional case(s). You will be asked to send a photograph to claim your prize.

Which products can I buy in order to be eligible to enter?

Promotional cases of:

Burrow Hill Cider Vinegar & Sea Salt 24 & 40 x40g cases
Anglesey Sea Salt 24 & 40 x40g cases
Lye Cross Chedder & Onion 24 & 40 x40g cases
Atlas Mountains Wild Thyme & Rosemary 24 & 40 x40g cases
Kirkby Malham Chorizo 24 & 40 x40g cases
Jalapeno & Dill 24 & 40 x40g cases
Biggleswade Sweet Chilli 24 & 40 x40g cases
Karnatake Black pepper & Sea Salt 24 & 40 x40g cases
Arreton Tomato 24 & 40 x40g cases
Unsalted 24 & 40 x40g cases
Great Berwick Longhorn Beef 24 & 40 x40g cases

What could I win?

You could win:

  • Red Letter Days voucher worth £500.
  • Red Letter Days voucher worth £100 each

If you enter after the close date, you will be in with a chance of winning 1 x £100 Red Letter Days voucher.

How will winners be selected?

During the main promotional period, 96 winning moments have been randomly pre-selected (date, hours, minutes, seconds) and evenly distributed via a computer algorithm. The first entrant that enters on or after one of these winning moments will win a Prize. If no entry is received between one winning moment and the next, the prize from that winning moment will be rolled over into the next winning moment and be available to be won then. If no entries are received

For the Wrap Up draw, the 1 x £100 Red Letter Days voucher will be randomly drawn by computer process first from all entries received during the Instant Win Period and Wrap Up Draw period. Unwon or unclaimed prizes from the main draw will be randomly drawn next, in order of value highest to lowest.

How will I know if I’ve won?

Winners will be notified instantly if they are a winner on screen and what prize they have won and will be sent a text message to the mobile phone number they used on entry.

What do I have to do if I’ve won?

Winners will receive a text message to the mobile phone number they used on entry with claim instructions. This text will also contain a URN which must be quoted when claiming a prize.

If I have won a Red Letter Days voucher, how will I receive it?

As part of the claim process winners will be asked confirm email address they would like to be sent to. The voucher/claim code and instructions will be sent to this address within 30 days of a valid claim.

The website stated I'd won a prize but I am yet to receive a confirmation text, what should I do?

If you have not received a confirmation text within 48 hours, please contact winner@PipersGreatTaste.co.uk stating the time of entry and the name, email and mobile number used at the point of entry.

Can I exchange my prize for cash?

Unfortunately not, all prizes are as specified. Please see T&C's for full details of your prize and any restrictions.

I've submitted my proof of purchase for validation, why haven't I heard anything?

Please allow 14 days for validation and confirmation, if you have not received a response in this period please email winner@PipersGreatTaste.co.uk stating your name, email and URN used to claim.

My prize has arrived wrong/my prize has arrived damaged

Please contact winner@PipersGreatTaste.co.uk with your full personal details, URN used to claim and describe the issues with your prize and we will do our best to rectify!

My question hasn't been answered in the FAQs

If you still have further questions regarding the promotion, please email us at to confirm info@piperscrisps.com

How do I claim my Red Letter Days 15% off?

All entrants during the Instant Win Main Promotional Period will be eligible to claim 15% off Red Letter Days.

All entrants will be given the choice to claim their 15% off Red Letter Days on screen during the entry process. Once selected they will be given the option to choose and claim their voucher instantly by clicking the link and claiming immediately, or requesting the Unique claim link to be emailed to them to the address supplied at point of entry on www.Piperswinmoments.co.uk for them to use at a later date. All 15% discount codes must be used by 31st December 2022. Entrants acknowledge that the trial is subject to Red Letter Days terms and conditions - Terms & Conditions | Red Letter Days

How do I redeem my voucher?

By entering the unique discount code provided during the checkout process on Red Letter Days website.